Shibuya Station Guide: Exits, Train Lines & Top Things to Do

Poste date: Friday, July 11, 2025

Shibuya Station is one of the most iconic stations for tourists, thanks to its two famous landmarks: the Hachiko statue and the Shibuya “scramble crossing,” which has appeared in countless movies and commercials over the years. The station first opened in 1885 as a stop on the Shinagawa Line, the predecessor of today’s Yamanote Line that loops around Tokyo. The statue commemorates the unwavering loyalty of an Akita dog named Hachiko, who waited in front of the station every day for his late owner in the late 1920s and early 1930s. Today, Shibuya Station is also known as a hub for Tokyo’s ever-changing fashion and entertainment scene, where change is the only constant.

Shibuya Station Guide: Layout, Language Services and Sightseeing

As part of a large-scale redevelopment project, Shibuya Station is currently undergoing a major facelift. Here, you can find information about its exits, platforms, train lines, and multilingual services, as well as discover plenty of exciting attractions in and around one of Tokyo’s trendiest stations.

Shibuya Station Exits and Layout

Platforms & Lines

Shibuya Station is a major hub served by nine train lines. These include three JR East lines (the Saikyo Line, Shonan-Shinjuku Line, and Yamanote Line), three private railway lines (the Keio Inokashira Line, the Tokyu Den-en-toshi Line, and the Tokyu Toyoko Line), and three Tokyo Metro lines (the Ginza Line, Hanzomon Line, and Fukutoshin Line).

The JR lines are located on the second floor of the station and run north–south through Shibuya. The Tokyo Metro Ginza Line platform is above ground, while the Hanzomon and Fukutoshin lines, as well as the Tokyu Den-en-toshi and Tokyu Toyoko lines, share underground platforms. To the west of the main station is Shibuya Mark City, where the Keio Inokashira Line is located on the second floor.

Exits

To get in and out of the station, or simply to find a place to meet amid the crowds, you can use one of Shibuya Station’s several main exits. The most famous meeting point, the Hachiko Statue, is located at the aptly named Hachiko Exit on the west side — this is also where you’ll find the iconic Shibuya Scramble Crossing. Also on the west side is the Tamagawa Exit, which provides access to the Keio Inokashira Line station, the gateway to western Tokyo neighborhoods.

Exits near the Ginza Line platforms connect you to various areas around Shibuya, including Shibuya Scramble Square and Miyashita Park. Next to this area is the JR entrance for Japan Rail lines such as the Yamanote Line, Shonan-Shinjuku Line, Saikyo Line, and the Narita Express, which takes you directly to Narita Airport in about 80 to 90 minutes.

English Language Services at Shibuya Station

Shibuya Station has several help desks with multilingual staff to assist international visitors. At these locations, you can get maps, tourist information, and free local guides to help you navigate the area. Temporary luggage storage services are also available, making it easy to explore Shibuya without carrying heavy bags.

Shibuya Station Tourist Information Desk

The Tourist Information Desk is located inside Shibuya Station on Basement Level 2, near the Miyamasuzaka Center Exit, and mainly serves passengers using the Tokyu Lines and Tokyo Metro Lines. Here, you can pick up copies of Time Out Tokyo (a popular guide for expats and tourists), along with various other maps and brochures. Multilingual support is available in English and Chinese.

Shibuya Station Concierge

The Shibuya Station Concierge can be found along the connecting passageway on Basement Level 4. Here, you’ll see English-speaking staff in smart red uniforms ready to help. They also patrol the Hikarie, Miyamasuzaka, and Hachiko ticket gates to provide on-the-spot assistance for directions, train connections, or local area information.

Shibuya Temporary Luggage Storage Service Center

If you have oversized luggage that won’t fit in a coin locker — or if all the lockers are full — simply head to the Shibuya Temporary Luggage Storage Service Center, just a one-minute walk from the station. English support is available, so you can explore Shibuya hands-free and stress-free.

Shibuya Attractions

Shibuya Crossing (“Scramble Crossing”)

Aptly nicknamed the “Scramble Crossing,” this bustling intersection is the ultimate spot for a true Tokyo sensory overload. Massive LED screens wrap entire buildings, playing eye-catching commercials, while promotional vans drive by blasting music and ads. There’s never a dull moment here. Come to people-watch and admire the latest fashion trendsetters — just be careful not to lose yourself in the crowd! When it comes to Shibuya attractions, it doesn’t get more thrilling than this.

Hachiko Statue

Taking a selfie with the famous Hachiko Statue is a must when visiting Shibuya. The statue depicts a loyal dog from Akita Prefecture who waited every day for nearly ten years for his master—a professor at the University of Tokyo’s agriculture department—unaware that he had passed away.

Shibuya 109

Shibuya 109 is a one-stop fashion destination where young women can find the latest clothes and accessories. As a trendsetter for Tokyo’s fashion scene, Shibuya 109 offers over 100 boutiques spread across ten floors—so be sure to pace yourself! Nearby, there is also a separate complex dedicated to men’s fashion.

Spanish Slope

This 100-meter slope, featuring stairs, is lined with charming accessory shops, fashion boutiques, cafés, and restaurants. It was named for its resemblance to a street in Spain and is also a popular spot for TV and movie filming.

Center Gai

Literally meaning “Center Street,” this pedestrian zone is lined with trendy fashion stores, accessory shops, the latest food crazes, popular ramen restaurants, izakayas, and everything else you might need for a fun night out.

Yoyogi Park

Yoyogi Park, a sprawling green space just a 15-minute walk from Shibuya Station, is a popular gathering spot for street performers on weekends and becomes especially crowded during the spring cherry blossom season. It’s a great place for a picnic and offers a peaceful escape from the flashy lights and loud music typical of Shibuya’s bustling streets.

“The Myth of Tomorrow” Mural

Located inside Shibuya Station along the connecting passage to the Keio Inokashira Line entrance, this massive wall mural by renowned artist and sculptor Taro Okamoto depicts a human figure struck by an atomic bomb. Originally commissioned in 1968 by a businessman for a hotel in Mexico, the mural’s fate became uncertain after the hotel was sold due to financial difficulties. For over 30 years, its whereabouts were unknown until it was rediscovered in 2003. After restoration, it was unveiled here in 2008. This powerful and thought-provoking artwork both complements and starkly contrasts Shibuya’s vibrant cultural scene.

Shibuya Station is a Hub for Anything and Everything

From fashionistas to foodies, people-watchers to park strollers, the sophisticated and chic Shibuya Station has something for everyone. Discover your favorite spot in Shibuya with this PLAZA HOMES guide. And don’t forget to also explore what the grand old dame, Tokyo Station, has to offer.