Emergency Telephone Numbers

List of Emergency telephone numbers in Tokyo

Details for Major emergency services and for local emergency agencies that can provide assistance in English.

This list includes emergency numbers to get into contact with the police, ambulances, fire stations, and a hot line for to making medical arrangements among others.

Police

110

24 hours a day

English-speaking operator available 24 hours a day

Fire Department

119

24 hours a day

English-speaking operator available 24 hours a day

Ambulance

119

24 hours a day

English-speaking operator available 24 hours a day

Coast Guard (Sea Rescue)

118

24 hours a day

English-speaking operator available 24 hours a day

Tokyo Metropolitan Police Department Safety Consultation Center

03-3503-8484

Weekdays 8:30-17:15

Consultation for foreign residents

Tokyo Fire Dept.

03-3212-2323

24 hours a day

Emergency Telephone Consultation Center. Information Service (Can introduce hospitals, etc.)

Tokyo English Life Line (Tell Life Line)

03-5774-0992

9:00-23:00

"Tell Life Line is not just for those who may have suicidal thoughts and intentions. Whatever is troubling you, we are here to listen. No one needs to struggle alone. Reach out and call us, our Lifeline Support Workers are here for you."

Tell Community Counseling Service TCCS

03-4550-1146

Call for appointment (Weekdays 11:00-16:00)

TELL Counseling provides confidential and comprehensive mental health services for the increasingly diverse international community in Japan.

Jhelp.com

0570-000-911

24 Hours a day

24-hour non-profit nationwide emergency assistance service for the international community.

TMG* Foreign Residents Advisory Center

03-5320-7744

Weekdays 9:30 - 12:00, 13:00-17:00

Consultation and a counseling service for foreign people living in Tokyo.

Himawari (Tokyo Metropolitan Medical Institution Information Service)

Medical Information Service for
Languages: English/Chinese/Korean/Spanish/Thai

03-5285-8181

Everyday 9:00 - 20:00

Tokyo Gas - For Emergency

Exclusive phone number for reporting gas leakages

0570-002299

03-6735-8899 (if your phone doesn't connect to the 0570 number)

24 Hours

Tokyo Gas - Customer Center

0570-002211

03-3344-9100 (if your phone doesn't connect to the 0570 number)

Monday-Saturday: 9:00-19:00, Sunday& Holidays: 9:00-17:00

Tokyo Electric Power Company - Customer Communication

Please check the link above to find the contact info that is related to your inquiry.

Bureau of Waterworks Tokyo Metropolitan
Government (For Tokyo 23 wards)

03-5326-1100 Change of Address or Contract Type

03-5326-1101 Charges, Water Leaks and Repairs, and Other Inquiries

Monday-Saturday: 8:30-20:00

Emergency repairs (such as leaks) are supported 24 hours a day.