Restaurant Etiquette in Japan: How to Avoid Serious Faux Pas

Poste date: Tuesday, January 14, 2020

From grilled chicken skewers consumed standing in a smoky bar to the finest haute cuisine served course by course by a server clad in a traditional kimono, Japan offers an extensive range of food and dining experiences to fit any budget. However, Japanese restaurant etiquette can vary greatly from the customs of other countries. Here are some essential points to watch out for to ensure that you enjoy the best meal possible.

What We Cover


Reservations

Reservations are greatly appreciated in busy Japanese restaurants, and there are many online resources to help English speakers secure a table throughout Japan. Websites like Savor Japan, Gurunavi, and Hot Pepper can help you narrow down your choices by location or cuisine and even make a reservation on your behalf.

Before Entering a Restaurant in Japan

Japanese restaurants typically have a menu or a display containing replicas of their dishes located at the restaurant entrance to entice customers. You should also check whether the restaurant accepts credit card or if it is cash-only before ordering.

At restaurants with traditional tatami flooring, you will usually be asked to remove your shoes and place them in a shoe box by the entrance. Indoor slippers or geta sandals are usually provided for walking around inside the restaurant, and special bathroom slippers are provided inside the restroom. Take care not to walk out of the restroom still wearing them!

Japanese Food Etiquette

Otōshi (Appetizer)

“I never ordered it!” is a common refrain heard from foreigners caught unawares by their check. Otōshi, like an Italian coperto, is essentially an appetizer with a catch. Instead of bars or izakaya having a cover charge, they give you an otōshi, a small dish of something light to whet the appetite while your drinks arrive. It is generally not something you can choose — the chef will prepare one type of otōshi, generally cold, that will be placed in front of you as soon as you put your drink order in. Those not wishing to pay the charge are allowed to refuse the otōshi — but if the sign outside says it is required as a stipulation of entering the restaurant, you must abide by those rules.

Rice

In Japan, rice is served in its own separate bowl and eaten with chopsticks. Short grain Japanese rice is quite sticky, which allows it to be easily scooped up by chopsticks in clumps — it is not meant to be eaten grain by grain. In Japanese culture, soy sauce is not poured on white rice as this causes the rice to lose its stickiness and fall apart, making it difficult to pick up with chopsticks.

Sushi

Sushi can be eaten either by hand or with chopsticks, whichever you feel most comfortable with. The important thing is to consume the sushi in one bite — or two bites maximum — without returning the half-eaten sushi to your plate. Casual sushi restaurants will allow you to add soy sauce and wasabi to your own liking. At more upscale sushi establishments, each piece is carefully seasoned by the chef and should be eaten as presented without adding any extra soy sauce.

Curry

Japanese curry is more similar to a sweet and mildly flavored stew than an Indian curry full of spices or a Southeast Asian curry made with coconut milk. It is typically served over a big helping of rice and is eaten with a spoon; not chopsticks.

Tempura

Like sushi, tempura should be eaten in as few bites as possible. However, for bigger pieces like fried shrimp, you can take a bite and neatly place the fried shrimp back on your plate. If the tempura is served in a large communal dish, make sure to place your food onto your own individual dish, called a “torizara,” and not back on the communal platter.

Miso Soup

Miso soup is a staple of many Japanese meals. The soup will be served in a covered bowl. Remove the lid and lift the bowl with your hand to drink from it like a cup. If the soup contains any tofu, root vegetables, or fish, you can eat them with chopsticks.

Noodles

For noodle soups such as ramen, use your chopsticks to lift a helping of noodles from the bowl to your mouth and then slurp them down, chewing as you go. In Japanese culture, slurping noodles is perfectly acceptable and helps to cool the hot noodles as you eat them — just take care not to splash your neighbor!

Kushiage/Kushikatsu

Occupying the space between tempura and thicker tonkatsu (fried pork cutlet), kushiage are small skewers loaded up with various goodies, lightly battered, and deep-fried to perfection. This Kansai favorite also always comes with a light, savory soy sauce, generally in a communal pot on the table, for you to dip the entire skewer in — but be careful. Double dipping is a big faux pas, and most kushiage shops will have a sign in several languages telling people not to double dip.

Shabu-Shabu

With Chinese hotpot and Korean sundubu making its way across the world, shabu-shabu throws Japan into the ring in effortless, elegant style. Shabu-shabu consists of a delicately flavored broth (in restaurants, often including a staggering amount of choices available), into which you dip and drag thin raw meat until it cooks completely at the table. Well loved by families and intrepid diners alike, this healthy and customizable food option is a favorite across demographics. If you aren’t sure quite how it works, often someone will come to assist.

Japanese Restaurant Etiquette

Seating

Japanese restaurants, especially older izakaya or restaurants serving Japanese cuisine, will have tatami seating, in which customers sit on cushions on the floor. Make sure you take off your shoes before sitting (as a rule it is best to not wear socks with holes as you will frequently take off your shoes in public), and use the slippers customarily provided to make your way to the bathroom, should you need to.

Horigotatsu is another seating style unique to Japan. Like the aforementioned, it also happens on a tatami mat, but this style has a recessed floor underneath the table, making it feel more like a backless chair than a reed mat.

Ordering

Japan’s ordering system can be complex, and depends largely on the type and quality of the food you eat. Fast-food restaurants, especially beef bowls or ramen shops, rely largely on a ticket-based system — you decide what you want, buy the correlating ticket, and bring it to the cook, minimizing miscommunication in loud, often crowded restaurants.

Family restaurants like Royal Host or Gusto have small buttons on the table — press it, and the waiter will come to take your order down.

Lastly, unlike many other countries, even in upscale sit-down establishments, you have to call for the waiter. They aren’t hanging back because they think you’re unworthy of attention, or are waiting for you to decide, but instead it is more polite in Japan to wait until the customer calls you in order to not let over-eagerness dampen the service or become a nuisance.

Lifting Bowls

While many in the West are told never to lift their bowls off the table, Japanese culture and ways of sitting and eating mean that bowls are often much farther away than in Western settings. Lifting a bowl to your mouth to drink soup or eat rice is perfectly fine, and indeed a sign that you are enjoying the meal put on offer. This is only true for personal plates and small dishes, however — picking up a tempura plate to eat from is a big faux pas.

Chopsticks

There are enough rules surrounding chopstick etiquette in Japan to warrant a separate guide of its own. Besides the obvious point that chopsticks are not toys and should not be used to drum upon the table, there are some less obvious customs to watch out for.

First, at a nice restaurant, it is considered rude to rub or scrape your chopsticks together as this implies that you think their chopsticks are cheap or poor quality. When not using your chopsticks, you should lay them on the “hashi-oki” or chopstick rest. If one is not provided, then you can lay them across the edge of your rice bowl. However, at all costs, do not stick your chopsticks upright in your rice bowl as this gesture is tied to traditional Buddhist funeral rites.

Learn More: Chopstick Etiquette - A Simple Guide from Do's to Taboos

Drinking and Pouring

It is polite to wait until everyone has their drink before the first “Kanpai!” or “Cheers!” If someone’s glass is empty, it is common practice to pour for others. In return, they will typically offer to pour for you as well.

When pouring, it is polite to hold the glass bottle with both hands, label pointing up, so that the receiver of the drink can see what you are offering. As you pour, be sure not to touche the bottle to the rim of the glass.

If you find yourself more inebriated than you would like but are having difficulty refusing another pour, the easiest way to signal you are done is simply to leave your glass half full as etiquette usually suggests only pouring more for someone once the glass is empty.

How to Properly Use Hand Towels

The hand towels you receive from your server, called “oshibori,” are not a face wipe or meant for wiping down the table. Use it to cleanse your hands before eating and to keep your fingers clean during the meal.

All-You-Can-Eat Courses

Many restaurants and izakaya attract customers by offering all-you-can-eat courses that can be for food (known as “tabehoudai”) or drinks alone (known as “nomihoudai”). These courses typically last for 2–3 hours and come with a limited menu of dishes and drinks that you can order as often as you like. The waiter or bartender will announce a last call, and it is important to strictly adhere to the time limit.

Ending a Meal at a Japanese Restaurant

At the end of your meal, if the check has not already been brought to your table, you can request it by saying “O-kaikei onegaishimasu” or “O-kanjo onegaishimasu,” which are interchangeable for “Check please.” In more casual eateries like izakaya, you can also cross your fingers to make an “x” symbol, though this should be avoided at nicer restaurants.

It is common to take the check up to the register at the restaurant’s entrance to pay as you leave. As mentioned earlier, many small, non-chain restaurants are cash-only so you should check ahead if you plan to pay with a card. Tipping is not practiced in Japan, so you shouldn’t leave any money or change on your table or the counter when you leave — otherwise you may find one of the restaurant staff chasing after you down the street to return your “forgotten” money.

Note: Japanese may also tip sometimes when they know the restaurant's owner very well (especially at a family owned restaurant) or when they received special service however, it is not common at a chain-restaurant.

In some Western-style restaurants, you may be asked to pay the check at your table. In such cases, there will be signage clearly displayed in English as this is not a traditional Japanese practice. Such Western-style restaurants may also factor in gratuity or a service fee automatically.

Taking Food Home

Do doggie bags exist in Japan? While restaurant portion sizes in Western countries have birthed a custom of taking leftovers home for a second meal, this is not the case in Japan. If you are considering asking for a take-home container, the answer, unfortunately, will almost always be no.

Japanese restaurants are reluctant (and indeed, often forbidden) to send food home with customers who may not store it properly or may get sick from it later. The occasional restaurant with a takeout license may be able to send it home with you, but for very limited items. While Japanese portion sizes are much smaller than many around the world, not wasting food is a huge part of Japanese restaurant etiquette, so order only what you can eat. Indeed, some all-you-can-eat courses will penalize you with a fee if you fail to eat what is ordered, so it is important to listen to your stomach.

Following This Dining Etiquette Is Sure to Impress

Delicious Japanese cuisine is one of the biggest highlights of the country but dining out in Japan can be very different than dining out in your home country. By following the Japanese restaurant etiquette above, you can enjoy an excellent meal while avoiding any serious faux pas. If you would rather eat restaurant-quality cuisine in the comforts of your home, check out our guide to food delivery and catering in Tokyo.

  • All About Japanese Hanko/Inkan

    For Japanese documents in Japan, everyone uses a personal name stamp called "Hanko" or "Inkan" instead of using a written signature like in most other countries. There are actually 3 kinds of hanko or inkan that are used in different situations. Here's an easy-to-understand explanation of all the different seals used in Japan as well as how to make and use your own.
  • The Latest Modern Japanese Bathrooms

    Japanese people love taking baths and as a result bathrooms in Japan have many high-tech features to simplify the bathing process. You can find everything from baths that automatically fill up to baths that self clean in Japan. Here are some of the latest modern Japanese bathrooms and their advanced technologies.
  • Japanese Noh Theatre: Ancient Masked Performance, Unmasked!

    Japanese Noh Theatre, what is it and where can you see it? Here is some general information on Noh Theatre in Tokyo.
  • 6 Great Places for 'Hatsumode' during the Japanese New Year

    Hatsumode is the first shrine or temple visit of the year in Japan. Here are 6 renowned Tokyo temples and shrines to visit during the Japanese new year with prayers for love, prosperity, health and more.
  • Dinner with a Geisha: A One-of-a-Kind Tokyo Experience

    Have a one of a kind experience in Tokyo by having a geisha hosted dinner party. Geisha are female entertainers specializing in the Japanese cultural arts, conversation, and hospitality. Many geisha these days are located in Kyoto, but if you know where to look you can find them in Tokyo as well.
  • Takarazuka Revue: Follies, Broadway and Vaudeville Combined!

    First founded in 1913, the all-female Takarazuka Revue is Japan's newest form of theater. See why it is beloved by nearly 3 million fans!